1. Eligibility and accounts
You must be legally able to enter a contract in your jurisdiction and, where applicable, at least the age of majority. WhatsApp may impose its own eligibility requirements. Certain high-privilege flows (for example authorized developer brochure ingestion) may be limited to phone numbers we have pre-approved.
2. What the Service does
Killi provides software-assisted real-estate workflows, including natural-language property discovery, conversational intake of listing details, optional document ingestion (such as PDF brochures), background processing for search and previews, map-based views, and handoffs to human brokers or operators when configured. Features may change, be suspended, or be offered in preview form.
3. Your responsibilities
3.1 Accurate information
You are responsible for the accuracy of information you provide (including pricing, availability, regulatory identifiers such as RERA where applicable, possession timelines, and map pins). Misleading or unlawful listings are prohibited.
3.2 Acceptable use
You agree not to:
- Use the Service in violation of law, Meta WhatsApp policies, or third-party rights;
- Attempt to gain unauthorized access to our systems, other users' data, or non-public endpoints;
- Reverse engineer, bypass rate limits, or probe the Service in a way that could impair stability or security;
- Upload malware, excessively large files without authorization, or content you do not have rights to share;
- Scrape or bulk-export the Service except through interfaces we expressly permit.
3.3 Private links
Links we send (for example to a curated property view or a draft verification page) may be difficult to guess but are not a substitute for enterprise-grade access control unless we explicitly label them as authenticated. Do not share links in public channels if you intend them to remain confidential.
4. AI-generated content and human review
Outputs may be generated in whole or part by machine learning models. They can be incomplete, outdated, or incorrect. The Service is not legal, tax, investment, or professional advice. Critical fields (such as verified pricing or final map coordinates) may require explicit human confirmation in our configured flows before publication.
5. Privacy, data deletion, and third-party services
Our Privacy Policy explains what personal data we collect through WhatsApp and our websites, how we use it, and your rights. To request deletion of your data, follow our Data Deletion Instructions (https://killi.chat/data-deletion).
The Service relies on third parties (including Meta WhatsApp, cloud hosts, model providers, map platforms, and payment or identity providers if we add them). Their terms and privacy policies also apply to your use of those products.
6. Intellectual property
We and our licensors own the Service, branding, and underlying software. You retain rights in content you submit; you grant us a worldwide, non-exclusive license to host, process, transmit, display, and create derivative works (such as embeddings or thumbnails) as needed to operate, improve, and promote the Service, subject to our Privacy Policy.
7. Broker and developer relationships
If you interact with a broker, builder, or landlord through the Service, your transaction remains between you and that party unless we explicitly agree otherwise in writing. We are not a party to your lease, sale, or agency agreement unless separately contracted.
8. Fees
Some features may be free during preview periods; we may introduce fees with reasonable notice. Taxes may apply.
9. Disclaimers
To the fullest extent permitted by law
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT LISTINGS ARE AVAILABLE, THAT COMMUTE SCORES OR MAPS ARE ERROR FREE, OR THAT THE SERVICE WILL BE UNINTERRUPTED.
10. Limitation of liability
In plain terms: if something goes wrong, these Terms limit how much money we could owe you for it. The law allows reasonable caps, especially where the Service is largely automated or provided at low or no charge.
To the fullest extent permitted by law
IN NO EVENT WILL WE OR OUR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE ARISING IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU ACTUALLY PAID US FOR THE SERVICE IN THAT PERIOD, OR (B) INDIAN RUPEES FIFTY THOUSAND (INR 50,000) IF YOU PAID NO FEES IN THAT PERIOD. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES OUR LIABILITY IS LIMITED TO THE MAXIMUM PERMITTED BY LAW.
11. Indemnity
You will defend and indemnify us and our affiliates, officers, employees, and agents against any third-party claims or costs arising out of your content, your breach of these Terms, or your misuse of the Service.
12. Suspension and termination
We may suspend or terminate access if we reasonably believe you violated these Terms, created risk, or must comply with law. You may stop using the Service at any time. Provisions that by their nature should survive (including intellectual property, disclaimers, limitations, indemnity, and dispute resolution) will survive.
13. Governing law and disputes
In plain terms: Indian law applies, and if there is a lawsuit about these Terms or the Service, it should be heard in Bengaluru unless mandatory consumer rules where you live say otherwise.
These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to any rights you cannot waive under applicable consumer protection law, the courts at Bengaluru, Karnataka, India, will have exclusive jurisdiction over disputes arising out of or relating to the Service or these Terms.
14. Changes
We may modify these Terms by posting an updated version and updating the effective date. Material changes may require additional notice where the law mandates. Continued use after the effective date constitutes acceptance.
15. Miscellaneous
These Terms constitute the entire agreement between you and us regarding the Service and supersede prior oral or written understandings on that subject. If a provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver.